Platform features

    Everything you need to run logistics at scale

    Booking, payments, operations, and growth, on one platform covering the full shipment lifecycle, from your warehouse shelf to the customer's door.

    Platform Capabilities

    One operating system for the whole business.

    Marketing, booking, payments, returns, operations and growth, engineered into a single platform so your team stops switching tools and starts shipping.

    1. AI & Booking
    2. Payments & Cashflow
    3. Operations
    4. Returns & Risk
    5. Support & Growth
    6. Campaigns
    7. Ads Management

    AI & Booking

    Book smarter, route faster

    • Intelligent Booking

      AI city-wise courier suggestions, booking by company, or hands-off Smart Booking.

    • Validated Single Booking

      Every consignee is checked against loyalty and return history before you book, with order details auto-filled.

    • Smart Parcel Routing

      AI routing on live maps with parcel images attached at every handover.

    • Multi-Courier Aggregation

      Every courier in one place, matched to the best company per destination city.

    AI ranking live · best courier per city

    Payments & Cashflow

    Get paid on your terms

    • Digital Wallet

      Withdraw earnings in one click, with funds settled to your account within 12 hours.

    • Early Payment Access

      Request payment against delivered orders before the standard settlement cycle.

    • Franchise Rate Cards

      Create unlimited sub-users and assign each its own rates and payout history.

    • Below-Market Courier Rates

      Negotiated volume rates across every partner courier, lower than booking with each company directly.

    • Reconciliation Reports

      Download cheque and payment details per consignment as PDF or CSV, ready for your accounts team.

    Twice-weekly COD · Early payment · OTP-secured withdrawals

    Operations

    Run the whole operation in one go

    • Order Confirmation Suite

      Confirm via SMS, WhatsApp, email, or Logistaan Direct, straight from the portal.

    • Warehouse, Stock & Receipts

      Manage warehouses, stock levels, sales receipts, and full inventory, then book orders straight from it.

    • Custom Labels & Loadsheets

      Labels and loadsheets shaped to your operation: fewer reprints, less paper, faster handovers.

    • Logistaan Mobile App

      Book, track, confirm orders, and withdraw from your wallet on the move. The full portal, in your pocket.

    • Analytics & AI Predictions

      Return and success ratios, sales and stock graphs, with AI forecasting built in.

    SMS · WhatsApp · Email · Logistaan Direct

    Returns & Risk

    Cut the cost of a failed delivery

    • OTP-Verified Returns

      Returns are confirmed by a one-time code sent over SMS and email, so every reversal is transparent and disputable.

    • Return-Risk Scoring

      Repeat-return consignees are flagged before you dispatch, using your own order history across the network.

    • Loyalty & Vouchers

      Reward buyers who actually receive their parcels. Issue vouchers straight from real order history.

    • OTP-Secured Withdrawals

      Every payout is confirmed with a one-time code, so a compromised login can't move your money.

    OTP-verified returns · Risk scoring · OTP-secured payouts

    Support & Growth

    Backed by people and AI

    • In-System Ticketing

      Raise queries inside the portal, answered within 12 hours by a dedicated team.

    • Customer Management

      A dedicated space for customer profiles, order history, and communication.

    • Named Account Manager

      A dedicated service rep and sales contact, with every call and query logged against your account.

    • Shipper Advisory History

      A running record of advisories and recommendations for your account, so decisions have a paper trail.

    Average ticket response under 12 hours

    Campaigns

    Create and launch blasts

    • Campaign Posters

      Write a brief, upload your logo and product images, and let AI generate copy, posters, and animations, then compare versions and pick a winner.

    • Multi-Channel Campaigns

      Reach 2M+ Logistic users over SMS, WhatsApp, direct message or email, or request a larger managed Logistaan Direct blast.

    • Channel Settings

      Configure SMTP and WhatsApp under Campaign settings so every blast sends from your own verified channels.

    SMS · WhatsApp · Direct Message · Email · Logistaan Direct

    Ads Management

    Paid ads from one hub

    • Platform Connect

      Link Meta (Facebook/Instagram), TikTok, and Google Ads accounts and view every ad in one unified list.

    • Campaign Wizard

      Create paid campaigns step by step: ad sets, audiences, creatives, and automation synced from each platform.

    • ROAS & Billing Hub

      Compare Meta, TikTok, and Google Ads performance, ROAS, spend, and billing without switching dashboards.

    • Managed by Our Team

      Rather not run it yourself? Hand ads to the Logistaan team and keep full visibility in the same dashboards.

    Meta · TikTok · Google Ads
    What makes us different

    Unique to Logistaan

    Franchise hub

    Create accounts, set per-subuser rate cards, pay subusers, and keep a payout history that stays separate from platform payouts.

    Payments & cashflow

    Four ways to receive your earnings. Pick what fits your cashflow.

    • Digital Wallet, Early Payment Access, Upfront payments and Normal settlement

    Logistics-grade access control

    Roles and module toggles control who sees orders, booking, loadsheets, payouts, API keys, inventory, franchise tools, and campaign modules.

    Operations-first workflow

    Bulk booking, loadsheets for handovers, pickup locations, and a customer database, geared toward teams that move volume daily.

    Commerce + logistics in one shell

    Stock, inventory, purchases, products, warehouses, and sales live next to courier operations.

    Campaign management

    AI poster creation with animations, SMS, WhatsApp, direct message, email, and Logistaan Direct blasts. Launch to 2M+ Logistic users from one studio.

    Ads management

    Meta, TikTok, and Google Ads dashboards with campaign wizards, performance sync, ROAS comparison, and combined billing in one hub.

    Developer-ready integrations

    API keys and OpenAPI documentation for custom shops, scripts, and automation: trigger campaigns, sync ad performance, and wire WhatsApp or email flows without a black-box-only UI.

    Returns handled properly

    OTP-verified returns over SMS and email, plus return-risk flags on repeat-return consignees, so a reversal is documented instead of disputed.

    Digital business cards

    A scannable QR business card for you and every sub-user: your contact details, storefront, and tracking link in one tap.

    Run it yourself, or let us run it

    Self-serve the whole platform, or hand ads, campaigns and digital marketing to the Logistaan team. We also build custom software, Shopify apps and WordPress plugins to order.

    Dedicated support, 12-hour SLA

    In-system tickets answered within 12 hours, backed by a dedicated customer service team, without leaving the portal you book and reconcile in.

    9:41
    WhatsApp Delivery

    Hi Shaheer! Your order #LS4592 is out for delivery. Tracker: logistaan.com/track/4592

    SMS Confirmation

    Order Confirmed! Your package from Logistaan Store is being processed.

    Logistaan App

    Arrived at Hub

    Your package has arrived at Lahore Hub.

    Order Confirmation Suite

    Confirmed orders,
    happier customers.

    Send order confirmations via message, WhatsApp, or email, or confirm directly through the Logistaan portal. Fewer fake orders, fewer returns, and customers who stay informed at every step.

    WhatsApp Business API

    Send rich media, tracking links, and interactive confirmation buttons directly to their chat.

    Reliable SMS Gateway

    99.9% delivery rate for order confirmations and OTPs.

    Email Confirmations

    Branded confirmation and tracking emails sent automatically the moment an order is booked.

    Logistaan Direct

    Confirm orders natively from the portal with a branded tracking page and push notifications.

    Ecosystem

    Connect your shop in minutes.

    Logistaan plugs directly into the platforms you already use. No complex setup or technical debt, just instant visibility and courier access.

    • Auto-sync every 15 minutes
    • One-click label printing from your shop admin
    • Real-time stock synchronization across warehouses
    • Automated 'Mark as Shipped' in Shopify/Woo

    Shopify

    Import orders, sync inventory, and update tracking status instantly.

    WordPress / WooCommerce

    Native plugin for seamless shipping and automated label generation.

    Magento

    Sync Magento orders and inventory, and push tracking back without leaving your admin.

    Ginko

    Direct Ginko integration. Orders flow in and booking status flows back automatically.

    Custom API & Webhooks

    Robust REST API and webhooks for custom-built stores and ERPs.

    Ready to simplify logistics?

    Book a demo, create an account, or talk to us about courier integrations and enterprise rollout.