Privacy Policy

Information we collect

• Account and profile data you provide (e.g. name, email, phone, business details).
• Shipment and operational data needed to provide logistics, tracking, and payouts.
• Technical data such as device/browser type, IP address, and usage logs for security and reliability.
• Communications you send us (support tickets, forms, emails).

How we use information

• To operate, maintain, and improve the Service (booking, tracking, billing, integrations).
• To verify accounts, prevent fraud, and comply with legal obligations.
• To communicate with you about the Service, updates, and support.
• Where allowed, to analyze aggregated usage to improve product experience.

Sharing

We may share data with courier and payment partners as needed to fulfill shipments and transactions, with service providers who assist our operations under strict confidentiality, or when required by law. We do not sell your personal information.

Retention & security

We retain information as long as needed for the purposes above and as required by law. We use reasonable technical and organizational measures to protect data; no method of transmission over the internet is 100% secure.

Your choices

You may request access, correction, or deletion of certain personal data where applicable, subject to legal and contractual limits. Contact us using the details below.

Contact

Questions about this policy: support@logistaan.com. You can also use our contact form.